Plain-English help guides
A pop-up says your computer is infected. Here's what to do.Tech-support scam pop-ups are the most common call we get in London, Ontario. Don't call the number, don't pay, and follow these steps to clean up safely.Why Wi‑Fi drops in one room, and how to fix it
Wi‑Fi that works in the kitchen but dies in the bedroom is almost always about where the router sits, not your internet plan. Here's how to fix it in a London, Ontario home.Moving photos and contacts to a new iPhone or Android
New phone, old photos still on the old one? Here's the safe order to move everything, what usually goes wrong, and when it's worth having someone do it at your table.Is your old laptop worth an SSD upgrade?
A five-to-eight-year-old laptop that still boots usually has a slow hard drive, not a dead computer. An SSD upgrade with your files moved over costs a fraction of a new machine. Here's how to tell.
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